'The first commandment of business is to love your customers.'
Mercy Corrales (b. 1949) is a former President of Starbucks Coffee Asia Pacific, and representative director and CEO of Starbucks, Japan. She has also served on the Board of Directors of Starbucks joint venture companies in South Korea, Hong Kong and Malaysia. Prior to joining Starbucks, Mercy spent 32 years with Levi Strauss, where she held several senior management roles.
Mercy has been named Japanese Business Woman of the Year by Harvard Business School Club of Japan, and her passions include organic farming and working for non-profit organisations.
She gained a BSc. in Business Management from the Mapua Institute of Technology in the Philippines, and an MBA degree from the Fuqua School of Business at Duke University in the US..
